Get in Touch

Contact us for inquiries about our mobile charging rental services and kiosk locations across Canada.

Help & Support

contact@chargelume.com

Frequently Asked Questions

How do I rent a powerbank?

You can rent a powerbank by using our app or scanning the QR code at any Lume kiosk.

Where can I return powerbanks?
What are the rental fees?
What if I lose a powerbank?
What locations have Lume kiosks?

Lume kiosks are located in malls, transit stations, universities, and various cafes and restaurants.

If you lose a powerbank, please contact our customer service for assistance and information on potential fees.

Rental fees vary by location and duration; check the app for specific pricing details.

You can return powerbanks to any Lume station, regardless of where you rented it.

About Lume

Connecting you to power on-the-go across Canada.