Get in Touch
Contact us for inquiries about our mobile charging rental services and kiosk locations across Canada.
Help & Support
contact@chargelume.com
Frequently Asked Questions
How do I rent a powerbank?
You can rent a powerbank by using our app or scanning the QR code at any Lume kiosk.
Where can I return powerbanks?
What are the rental fees?
What if I lose a powerbank?
What locations have Lume kiosks?
Lume kiosks are located in malls, transit stations, universities, and various cafes and restaurants.
If you lose a powerbank, please contact our customer service for assistance and information on potential fees.
Rental fees vary by location and duration; check the app for specific pricing details.
You can return powerbanks to any Lume station, regardless of where you rented it.